How to Fix Vivint Camera Not Recording Events?
Vivnt camera not recording events is one of the major issues. Any smart home monitoring system would benefit from adding Vivint cameras as an addon. But you can experience a problem where your camera stops working and stops capturing events. Another problem you can have is that the camera only occasionally records events.
If the Vivint camera stops functioning, there can be a problem with its settings, power supply, or online connectivity.Checking the camera’s settings, making sure it has power, and restarting the Internet connection are all steps in reconnecting the camera.
Your Vivint camera could malfunction and stop recording events, but if you know what to do, it’s typically simple enough to fix. Continue reading to find out more about how to repair your Vivint camera if it stops correctly recording.
Why is My Vivint Camera Not Recording Anything?
If your Vivint camera is not recording clips, there might be some issues active on your device. Here are some of the potential reasons why you get to see your Vivint camera not recording events:
- Your Internet is Not Stable
- Due to Damage Power Cable
- Camera Runs Out of Memory
- Low Battery
- Mis-Configured Camera
Tips to Fix Vivint Camera Not Recording Events ?
If you observe that your Vivint camera is not recording clips, make sure you refer to the troubleshooting tips given below:
Check Your Internet Connections
If your Vivint camera has lost communication, the issue may lie more with your home router than the camera itself. Verify if you are still connected to the Internet.
Before checking the camera once more, press the reset button on the model and wait for the Internet connection to restart.
Reset Vivint Camera
To reset Vivint camera, press and hold the reset button for 10 seconds. After that, the camera will be reset to the factory defualt settings. Moreover, you can also use the Vivint app to restore the factory defualt settings on your camera.
Change SD card
As discussed, if the SD card of your camera is full, your camera won’t record new clips. So in order to counter this, make sure you change the SD card of your device.
Check Power Source
If the control panel and Internet connectivity are both operational, the issue may be that the camera isn’t receiving electricity. Since the camera should be lit up if it is powered on, this should be a simple enough diagnosis. You might have a power issue if it is dark. Check to see that the circuit breaker for the camera’s power source hasn’t been tripped.
Update Firmware
Open the Vivint app on your mobile device and go to the Settings. After that, go to the Firmware Update page to check for the latest updates on your device. If you find the latest update, kindly proceed with the in-app prompts to upgrade your camera’s firmware to the recent version.
Check Wi-Fi Password
Make sure the camera is connected to the WiFi network and it is online. If the camera is disconnected, make sure you enter the correct password to connect to it.
Update the App
It is important to make sure the Vivint mobile app is always up-to-date. You can also uninstall the app and then reinstall it.
Check Notification Access
Make sure the notifications are not turned Off on your mobile. If the notifications are Off, you will see your Vivint camera not recording events.
Disable Detection Zone
In case you have set up a detection zone for your camera, it might not be able to detect the event or motion outside that zone. We suggest that you disable the detection zone and let your camera do it as per its own configuration.
FAQs
Does Vivint Only Record When Motion is Detected?
Yes, the Vivint camera only records when it detects the motion. Basically, these cameras are powered by a battery and can’t record continuously like CCTV cameras.
What is the Detection Zone on Vivint?
Detection zone is a particular zone that you set on your camera. As a result, your camera only records motion when it detects the event or motion happening inside that zone.
How do I View Camera Footage on Vivint?
You can view your camera’s footage on the Vivint app. If you don’t have the app installed on your mobile, please download and install it from the Play Store or App Store.
Conclusion
This post was all about the Vivint camera not recording events. If you observe your Vivint camera not recording anything, make sure you follow the aforementioned troubleshooting tips to fix the problem. Moreover, you can also refer to the frequently asked questions that we have put down on this page.
If you encounter any issues or have any queries regarding your device, kindly feel free to talk to our support team for more help.