How to Fix Vivint Thermostat Not Working Issue ?
The Vivint smart thermostat not working issue is the most frequently-occuring issue on this device. Users may observe the Vivint thermostat display not working or the whole Vivint thermostat not working. In this case, all you can do is look for the reasons and then go through the troubleshooting task. Although this issue is pretty easy to fix, you may need some help at some point. That is the reason why we have come up with the Vivint thermostat troubleshooting guide.
The Vivint thermostat is a system that helps you regulate your home’s temperature as per your requirement. You can set your device to adjust the temperature automatically as per the in-house climate. The thermostat comes with a display that makes it easy for you to navigate through the settings. Moreover, you can use the Vivint app on your mobile to manually adjust the temperature.
So what is the thermostat goes faulty or does not work properly. Most likely, you will feel uncomfortable. Well, this post will help you fix the Vivint smart thermostat not working issue in simple steps. But firstly, we help you identigy the reason behind this problem.
Why My Vivint Thermostat is Not Working?
The moment you observe your Vivint thermostat not working properly, try to identify the root cause of the problem. This section will help you understand why is your Vivint smart thermostat not working:
- Dead batteries
- Inappropriate wiring
- Power outage
- Unstable power supply
- Issues with the internet connection
- Outdated Vivint mobile app
- Issues with sensors
- Errors causes by user
Steps for Vivint Thermostat Troubleshooting
Now that you know why my Vivint thermostat is not working, follow the troubleshooting steps listed below:
Change the Batteries
- Carefully remove the Vivint thermostat from its mounting plate.
- To inspect the battery compartment, turn on the thermostat.
- Now that the battery is visible, remove the batteries from the compartment.
- Wait approximately 30 seconds.
- Replace the batteries in the container.
- Mount the thermostat back to its attachment plate.
If you still observe your Vivint thermostat not working, go to the next step.
Reset Vivint Thermostat
To reset Vivint thermostat , you can follow these general steps:
- Locate the thermostat: Find the Vivint thermostat on your wall or wherever it is installed in your home.
- Remove the thermostat from its base: Gently pull the thermostat away from its base. It may be held in place by clips or screws, so check for any securing mechanisms.
- Disconnect power: Look for the power switch or breaker associated with the thermostat and turn it off.
- This step ensures that the thermostat is completely powered down.
Wait for a few minutes: Allow a few minutes to pass before proceeding to the next step. - This waiting period ensures that any residual power in the thermostat is fully discharged.
- Reconnect the thermostat: Carefully reattach the thermostat to its base and ensure it is securely in place.
- Restore power: Turn the power switch or breaker back on to restore power to the thermostat.
- Set up the thermostat: Follow the manufacturer’s instructions to set up and configure your Vivint thermostat.
Check For Power And Wiring Issues
- To begin, make certain that all active wires are firmly linked to the thermostat and HVAC system.
- Loose connections can create a variety of issues, so be sure everything is properly linked.
- If your thermostat is hardwired and not battery-powered, check to see if the circuit breaker or any fuse that powers it has tripped.
- If it has, restart it to see if that resolves the issue. This may also fix the Vivint thermostat display not working issue.
- If you notice your Vivint smart thermostat not working, go ahead with the next step.
Check For Connectivity Issues
Make sure the thermostat is well within the range of the wireless network of your router. If you suspect any connectivity issues, please relocate your router and bring it a little closer to the router.
Update the Vivint Mobile App
Take your smartphone handy and go to the Play Store or App Store. Search for the Vivint app and check if you see an option to update. If the Update option is available, follow the on-screen instructions to update the Vivint mobile app .
Make sure you update the app on regular intervals and do not leave it outdated for too long.
Fix the Sensor Issues
Dust, filth, and cobwebs can build up on the sensors, impairing their capacity to detect precise signals. To remove these microscopic particles, use a soft cloth or compressed air duster to clean the sensors and surrounding region.
Finally, the Vivint thermostat not working issue will be fixed successfully. With this, we end the Vivint thermostat troubleshooting steps here.
Conclusion
This guide was all about the Vivint thermostat troubleshooting steps. The Vivint smart thermostat not working issue is one of the most common yet frequently-appearing issues. If you encounter this issue on your device, we suggest that you follow the troubleshooting tips given on this page.
We hope that we were able to help you fix the Vivint thermostat not working problem easily. If you experience any issues with your device or want answers to your queries, feel free to talk to our support team for more help.