Vivint Live Feed Not Loading: How to Fix it?
Vivint home security camera is known as one of the best yet reliable WiFi cameras available on the market. Vivint cameras are designed to offer best experience to its users. However, some users often complain about the camera being out of service or not working properly. Out of these issues, the Vivint live feed not loading is one of the most common issues faced by users.
Vivint camera’s live video feed allows you to monitor everything that is happening in and around your home in real time. In other words, you can access the live video feed feature of your camera to track each and everything happening on the other side.
However, if this feature does not work properly, you won’t be able to access live video feeds of your camera. Moreover, it also indicates that something is not right with the camera and requires immediate attention of yours. Well, no worries! We will help you go through the solution with great ease. All you have to do is follow certain steps to get out of this Vivint live feed not loading trouble.
Why is Vivint Live Feed Not Loading?
If you observe your Vivint wireless camera not allowing you to access the live video feed feature, make sure you try to ascertain the cause of this problem. To help you in this task, we have created this particular section. You will find a few most common causes of the Vivint live feed not loading problem:
- Vivint camera’s app server issue
- Vivint application under maintenance
- Server under maintenance
- Slow internet connection
- Downtime in the internet service
- WiFi connectivity issues
- Outdated Vivint camera firmware
How to Fix the Vivint Live Feed Not Loading issue?
To get your camera and yourself out of the live feed trouble, you need to follow the steps given in this section. These steps will make sure you get rid of these issues and do not have to face them again in the future. So we suggest that you follow these instructions very carefully:
1. Check Vivint App Server Status
First of all, you need to understand that this issue is mainly caused due to the server downtime on the vivint app. Open the app and try to access the live feed feature of the camera. If you are’nt able to access it, please close the app and reboot your device. Turn Off your mobile and then wait for a few seconds before you turn it On. Try again to see if the Vivint live feed not loading issue still shows up. If yes, please go to the next step.
2. Clear the App Cache
The live video feed issue can also come up on your camera if the Vivint app’s cache has piled up and has not been cleared for a long time. Kindly go to your mobile’ Settings and navigate to Installed App or Apps. Choose the Vivint app and follow the on-screen instructions to clear cache. After that, retry to access the live video feature. If the issue shows up, please go to the next step.
3. Update Vivint App
Kindly go to the App Store or Play Store to check for the latest app updates. If the latest app version is available, please tap Update. Moreover, you can also uninstall and reinstall the application on the same device. Make sure you add your camera using respective instructions.
In case the Vivint live feed not loading problem shows up even now, please go ahead with the next step.
4. Update Vivint Camera
Launch the Vivint app and go to Settings. Navigate to the Firmware Update page and follow the on-screen instructions to update your camera’s firmware to the latest version. If the live vide feed not loading feature still does not work, you may want to reset your camera to the factory default settings.
5. Reset Vivint Camera
Using the Vivint app or the reset button, please reset your camera to the factory default settings. Once your device restore the factory default configuration, please reconfigure it using the Vivint mobile app.
At last, the Vivint live feed not loading issue will be fixed. The live feed feature will start working as usual.
Conclusion
This page was all about the Vivint camera’s live feed issue. Basically, the issue is all about the live video feed feature that lets you monitor your home or office in real time. If this feature does not work, you won’t be able to track or monitor anything that is happening on the other side.
We discussed the main causes of the Vivint live feed not loading problem and also walked you through the steps to fix this issue. Moreover, we hope you liked this Vivint troubleshooting guide and that you were able to come out of this issue. If you need more help or have any queries, feel free to talk to our support team.